Everything that we do involves selling. When we present our ideas to management, when we share our services with potential clients, when we share our ideas with people--in each instance, we are using our selling techniques to achieve our goals. Different people behave and react differently, of course; therefore, learning to recognize different personality types and analyze each business scenario will make you a much more effective salesperson.

The one-day Savant 21st Century Sales Techniques Seminar stresses the best traditional sales techniques as well as a wide variety of innovative sales skills that specifically address today's market:

Customer Contact Skills

• Personality selling

• Setting the customer's expectations

• The Savant 10-Step Sales Process

• The 5 most common client objections--and how to turn them around

• Turning customer complaints into referrals

• Identifying and maximizing opportunities

• Establishing your sales database

• Using sales software tools

Marketing

• Developing a step-by-step marketing program

• Designing your marketing materials

• Developing sales campaigns that get attention

• Maximizing your customer direct marketing efforts

Selling via the Internet

• The Internet revolution and its effect on sales

• Using the Internet as a sales tool

• Software tools and packages

• Search engines, cookies, and more

• Security issues

• Customer password-protected windows

• Handling sales orders and sales tracking

• CRM fundamentals

Who Should Attend

This one-and-a-half-day seminar is designed for all sales professionals and for everyone interested in mastering 21st century sales techniques.

Day and Time: March 2005

Location: Irvine and San Jose

Tuition:  TBD per person (includes all handouts and materials)

Instructor:  Savant Affiliates

For schedule and location information, please contact:  Sales@savantcompany.com

Cancellation and Refund Policy

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